A 99.9% Server Uptime
Our website hosting system is based on a stable, first–rate hardware architecture and a significantly customized Linux version. This is why, regardless of what your web site is, or how many visitors you have, or even if there is a denial–of–service assault, our machines will remain up and running and your sites will remain accessible online.
All our website hosting plans plans include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
In order to provide a top–quality web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve built our own custom internal network to ensure a faster–than–the–blink–of–an–eye connection speed with the outside world.
And thanks to this, no matter which data center facilities you opt for: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to reduce all potential risks with our cloud hosting packages and regardless of the fact that we offer first–rate tech support, there are situations when the customer is simply not content with what we offer. Or he needs to upgrade to a more powerful hosting solution, like a VPS server or a dedicated server.
This is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully happy, you will get your money back.
24/7 Technical Support
If you’ve ever had to wait for hours for an answer, you’re probably aware of how irritating this can be, even more so when your site is at stake. That’s why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be at your disposal and they will get back to you in less than an hour. And the best part is that their average response time is well under twenty minutes!