What does ?phone support? mean in the realm of web hosting?
Despite the fact that this is not the most importantaspect to distinguish a trustworthy website hosting provider from a bad one or a reseller from a real provider, the option to call and talk to a live person is a sign that you are not working with a one-person service provider and that you'll be able to get in touch with someone if you're in need of support. The telephone support for hosting services may vary from common to experienced, therefore the issues which can be resolved with a phone call differ depending on the particular company. Usually, these issues are more basic and include billing or 1st level tech issues since more difficult matters usually need a support ticket where both you and the system administrators can follow what's going on with a particular situation. Nevertheless, the option to phone call your service provider will save you a lot of time and efforts for the multitude of tiny problems that may eventually appear when you manage your web hosting account.
Phone Support in Website Hosting
In case you choose to take advantage of one of our website hosting plans, you can speak with our support team over the phone for 14 hrs every day. We will help you choose the proper package for your web sites since we realize that it is better to discuss such matters with a live person. In case you already own an account, we're able to assist you with any sales/billing questions and general issues, even with some technical troubles which don't require a lot of time or escalation to a system administrator because it will be better to open a support ticket for time-consuming problems in order to have the communication in one place. We have telephone numbers in the US, Great Britain and Australia, so you are able to call the one you prefer and talk to one of our representatives.